Legal notice

Mad Jan’s Menagerie

Last updated: [Insert Date]

By accessing or purchasing from Mad Jan’s Menagerie (“we,” “us,” “our”), you agree to the following terms.

1. USE OF OUR SITE

You agree to use this website for lawful purposes only. You must not:

  • Use our products or site for illegal or unauthorized purposes
  • Violate any applicable laws or regulations
  • Transmit malicious code or attempt to disrupt service

2. PRODUCTS & DESCRIPTIONS

We strive to display product images and descriptions accurately. However:

  • Colors may vary slightly due to screen settings
  • Handmade/custom items may have minor variations
  • We reserve the right to modify or discontinue products at any time

3. PRICING & PAYMENTS

  • All prices are listed in USD unless otherwise stated
  • We reserve the right to change pricing at any time
  • Payment must be completed before order processing

4. ORDER ACCEPTANCE

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel orders due to suspected fraud or errors

5. INTELLECTUAL PROPERTY

All designs, images, logos, and content are the property of Mad Jan’s Menagerie and may not be:

  • Reproduced
  • Resold
  • Used commercially without permission

6. LIMITATION OF LIABILITY

We are not liable for:

  • Indirect or incidental damages
  • Delays caused by shipping carriers
  • Misuse of products

7. CHANGES TO TERMS

We may update these terms at any time. Continued use of the site means you accept changes.

🔁 RETURN & REFUND POLICY

Last updated: [Insert Date]

📦 RETURNS

Because most items are custom or made-to-order, we do not accept returns unless:

  • The item arrives damaged
  • The wrong item was sent

💸 REFUNDS / REPLACEMENTS

If eligible:

  • Contact us within 7 days of delivery
  • Provide photos of the issue

We will:
✔ Replace the item OR
✔ Issue a refund (case-by-case)

❌ NON-RETURNABLE ITEMS

  • Custom or personalized items
  • Digital downloads
  • Clearance/sale items

📬 SHIPPING COSTS

Shipping costs are non-refundable unless the error is ours.

📦 SHIPPING POLICY

(Use the one I already gave you—this stays the same 👍)

🔐 PRIVACY POLICY

Mad Jan’s Menagerie

Last updated: [Insert Date]

1. INFORMATION WE COLLECT

When you purchase or interact with our site, we may collect:

  • Name
  • Email address
  • Shipping/billing address
  • Payment information (processed securely via third-party providers)

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process orders
  • Communicate with you
  • Improve our store experience
  • Send updates or promotions (if opted in)

3. SHARING INFORMATION

We do NOT sell your personal information.
We only share data with:

  • Payment processors (Shopify, PayPal, etc.)
  • Shipping carriers
  • Legal authorities if required

4. DATA SECURITY

We take reasonable precautions to protect your data, but no method is 100% secure.

5. YOUR RIGHTS

You may request:

  • Access to your data
  • Correction or deletion

Contact: madjansmenagerie@gmail.com

⚖️ DISCLAIMER

All products are sold “as is.”
Mad Jan’s Menagerie makes no guarantees beyond what is stated.

We are not responsible for:

  • Allergic reactions (materials are disclosed when applicable)
  • Improper use of products
  • External factors affecting product condition after delivery